Privacy Policy

electroradio.fm is committed to respecting and protecting your personal data. We collect and process your information to understand your needs, improve our services, and communicate with you effectively. We handle all personal data in line with the Swiss Federal Act on Data Protection (FADP / DSG). Where applicable, we also align with the principles of the EU General Data Protection Regulation (GDPR).

This policy explains what data we collect, how we use it, the lawful bases for processing, how long we retain it, and your rights under Swiss law.

1. Data Protection Policy

General

When connecting to our radio stream, your IP address is sent to our radio service provider in order to track listening trends and provide licensing bodies with royalty reports. Once received, the IP is immediately anonymised and deleted. This data is never sold or passed to other companies.

Our Mobile Apps

• The electroradio.fm iOS App does not collect any user data when installed or launched on your device.
• The electroradio.fm Android App does not collect any user data during use. To provide audio control during phone use, the App monitors the phone state (idle, in call, call ended) but never accesses call content or phone numbers.
• The Android App also requires access to local storage to save configuration for faster launch times.

2. Cookies

We use cookies to:

• provide a more personal and interactive experience on our websites,
• gather statistics on visits and usage,
• help our partners analyse site performance,
• track and manage advertising,
• store preferences for media players.

Some features may not function without cookies. For more information visit:
allaboutcookies.org and
youronlinechoices.com.

3. Use of Information

We will not sell, trade, rent, or otherwise share your personal information except as described in this policy or with your prior consent.

We may share personal information with trusted service providers who perform services on our behalf. They receive only the data necessary to perform those services and are not authorised to use it for other purposes.

If you sign up for a partnered service, you provide information directly to that partner; please review their Privacy Policy.

We may disclose personal information:

• to fulfil competitions or promotions,
• where required by Swiss law, regulation, or legal process,
• if our business or assets are sold or transferred (the transferee will be bound by this Privacy Policy).

We may also share aggregate statistics (which do not identify you) with advertisers and partners.

4. Legal Basis

• Legitimate Interests: For sales contacts, active and former clients, prospective and current employees.
• Consent: For competitions, marketing and promotions (using a double opt‑in). Data is only used in line with the preferences you set.

5. Data Retention

We retain personal information only as long as needed to maintain our relationship with you, provide services, comply with Swiss legal requirements, and ensure we do not contact those who asked not to be contacted. When no longer needed, data is securely deleted or destroyed.

We store data on secure servers in Switzerland. If data is transferred outside Switzerland or the EEA, it is done with appropriate safeguards, such as Standard Contractual Clauses or other recognised transfer mechanisms. We reserve the right to retain data for up to 10 years from collection, unless you request otherwise.

6. Security

We take strict measures to protect your data against loss, misuse, or unauthorised access. All personal information is stored on password‑protected systems in Switzerland or on secure web systems with SSL encryption.

The internet is not a fully secure medium, and you acknowledge that electroradio.fm is not responsible for unauthorised access except where required by Swiss law.

For further details, contact admin@electroradio.fm.

7. Your Rights

Under the Swiss Federal Act on Data Protection (FADP/DSG), you have the right to:

• Request access to the personal information we hold about you,
• Request correction of inaccurate or incomplete data,
• Request deletion of data that is no longer needed,
• Object to certain types of processing (e.g. direct marketing),
• Request information on cross‑border disclosures.

We will respond to privacy requests within a reasonable time, generally within 30 days. For questions or complaints, contact us at admin@electroradio.fm.

8. How We Collect and Use Your Data

We collect data when you register on our website, subscribe to services, place an order, contact us by phone or email, or participate in forums, competitions, or promotions.

We may automatically collect technical information (e.g., IP address, browser type, device and platform) and information about your visits (pages viewed, time on site, clicks, errors, interaction data).

We use this data to provide and improve services, authenticate your identity, send relevant offers (if you consent), and analyse usage patterns.

Our apps may collect anonymous usage data to improve performance. We also use Google Analytics features such as Remarketing and Demographics reporting. To opt out: Google Opt‑Out.

9. Third‑Party Sharing

We only share your data with trusted providers (e.g. payment processors, SMS services) under strict contracts and safeguards. If you post on forums or social media, be mindful that others may see your information.

10. Third‑Party Websites

Links or adverts on our sites may lead to third‑party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting data.

11. Online Behavioural Advertising

We use online behavioural advertising (OBA) to deliver targeted ads based on browsing patterns. No personally identifiable information is collected. For more info or to opt out: youronlinechoices.com.

12. Social Login

If you log in using Facebook or Google, you permit them to share basic profile details (e.g., name, email, date of birth, location). You can manage this in your Facebook or Google settings.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes may be communicated via email or prominent website notices. Continuing to use our services after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or wish to exercise your rights, please contact us at: admin@electroradio.fm. We may require proof of identity before processing your request.